Privacy Policy

At Karuniya Express, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you book tickets through our website (https://karuniyaexpress.com)

1. Information We Collect

  • Personal details: name, email, phone number, and booking information.

  • Payment data: processed securely via third-party providers (we do not store credit card details).

  • Technical data: IP address, browser type, and cookies.

  • Communication data: messages sent by email, WhatsApp, or contact form.

2. How We Use Your Information

We use your data to:

  • Process bookings and issue tickets.

  • Confirm travel schedules and provide customer support.

  • Send booking confirmations, updates, or important notices.

  • Improve our website and services.

3. Sharing Information

We only share your data with:

  • Payment providers (for secure transactions).

  • Boat operators or service partners (to complete your booking).

  • Legal authorities if required by law.
    We never sell your personal data.

4. Cookies

Our website uses cookies to improve user experience and analyze traffic. You may disable cookies in your browser, but some features may not work properly.

5. Data Retention

We keep booking records as long as necessary for legal and service purposes. Communication records may also be retained for customer support.

6. Your Rights

You may request to:

  • Access or correct your personal data.

  • Request deletion of your data (unless required by law).

  • Opt out of marketing communication anytime.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Karuniya Express

email: cs@karuniyaexpress.com